Maps/Driving Directions Websites give users suggestions regarding which routes to take when traveling and the overall mapping of particular regions. Some services give multiple ways to analyze mapped areas including traditional mapping, satellite mapping, traffic assessment, and many other techniques that help users get to where they are going. The simply goal of these services to help people get to where they want to go and / or to see the location of a particular destination.
Mapping services have evolved over the past few years by providing much easier ways to map and recieve map related information. Send to phone technology provides users with easy access to critical driving directions while on the road via their mobile / cell phones. Mapping services are also creating communities around map related data by allowing users to create personalized maps such as gas stations near their homes, positions of relatives in their cities, etc.
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What To Look For When Choosing
Maps/Driving Direction Websites
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Different Views for Maps
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Maps/directions services can show maps in numerous ways including traditional maps, satellite view, traffic flow view, etc. Look for services that provide multiple views for maps that accommodate your needs.
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Ease of Use
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Maps/directions services offer complex visuals that sometimes can be manipulated using zoom features, view changes, reading direction lists, etc. Look for services that have simply layouts and setting changes.
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Ability to Use on Your Cell Phone / Mobile Phone
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Look for services that allow you to use them via your cell phone / mobile phone. This is critical as the time you need directions most is on the road with only your cell phone available (no computer access). Some mapping services provide downloadable mobile applications and some provide simple mobile web pages with mapping functionality.
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Accurate Directions Damn it!
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This is obviously critical. Sometimes mapping service providers miss a street or two :) Look for services that provide accurate directions and maps because if you don't, you could find yourself lost!
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Driving Directions Accuracy
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Look for services that provide accurate driving directions and don't get you lost at the critical fork in the highway description. Accuracy is less of an issue then it used to be as these services have really improved their mapping technologies but there are some instances where the wording of turns and highway directions have resulted in getting users lost :).
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Editor Quick Picks /
Mapping & Directions Recommendations
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Best Mapping Features |
As if you didn't know. Google Maps is the powerhouse when it comes to mapping technology and not too many companies, including their competitors can deny it. |
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Best Interface (Easiest to Use) |
Yeah, you guessed, Google Maps takes home another one with this category. |
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Mapping & Directions Features Definitions
| Find a business |
Allows users to search for and get information on a specific business |
| Get Directions |
Allows users to get map related information regarding how to get to a specific destination through directions. A user will input the starting destination and the end destination and the mapping technology will provide several maps and directions lists as to the best way to get there. |
| Search a Map |
Allows users to search a specified mapped area for keywords and/or phrases |
| Street View |
Provides users with a street view showing all streets along with street names |
| Traffic View |
Provides users with a street view while also showing traffic flow on each street differentiated by colors. For example, heavy congestion is shown with red arrows and no congestions is shown with green arrows |
| Map View |
Allows users to put in an address into a map and see that address on the map along with surrounding areas |
| Satellite View |
Allows users to see a satellite view of any area on the map with the ability to zoom in and out of the particular area as needed |
| Hybrid View |
Allows users to see two mapping views overlayed on top of each other (e.g. map view with satellite view) |
| Saved Locations |
Allows users to save locations previously used for easy input when the user wants to use those locations again (no need to retype the address) |
| Add Your Business |
Allows business owners to submit their business information and have it displayed on the map of the service provider when someone searches for that particular business |
| Personalized Maps |
Allows users to create personalized maps based on map preferences of the user including default location, views, zoon options, etc. |
| Company Information |
Shows information on companies / businesses when someone searches |
| Mobile Version |
Offers a mobile / cell phone version of the mapping service |
| Send to a Friend |
Allows users to send a specific mapped location or directions to a specific destination to friends via email and / or SMS message |
| FAQ |
FAQs (or Frequently Asked Questions) are lists of common questions/problems and answers that users have about a particular site. FAQ's are the most common form of customer help. |
| eMail/Online Form Support |
Allows users to email a website and get help on anything related to that website. |
| Help Tickets/Email Form Support |
Allow users to submit their questions/issues and get a support ticket which will later be answered by an customer service representative |
| Searchable Knowledgebase Support |
Knowledge base help is a searchable database of frequently asked questions and problems that provide users with help beyond the static FAQ pages. Knowledge base typically has |
| User Forums |
User forums relative to customer support allow users to ask questions and issues about a site and let other users or company representative respond just as they would in a normal forum environment. |
| Customer Support Blog |
A blog (web log) that is created by the customer support staff that allows users to post entries and comments pertaining to site issues, problems, and questions about the service. |
Mapping & Directions News / Press / Stories
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