I have had 3 ISPs in the past (NetZero, AOL, and most recently EarthLink), and EarthLink is definitely the best. I have dial up on my desktop with EarthLink, and one of those wi-fi thingy-ma-jiggys on my laptop, and EarthLink is just as fast, if not faster, as the wi-fi. EarthLink's Customer Service, their e-mail service, and their homepage are all great. The price is fairly low, too ($29). They have great customer service, too.